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432 Client Testimonials
These are the type of responses we receive from our clients every day.
Instead of ‘tooting our horn' we will allow our very satisfied clients to do so.

General Comments

• Thanks for a great job, the carpet in our showroom was extremely soiled. Referral went about their job professionally making sure they were not bothering our staff or clients. We have some very light colored carpet with stains that they were able to remove. The whole stores looks so much better. Their equipment and personnel are very professional. You have uniforms and a great looking truck. You are also easy to work with. Thanks for a great clean up job. - Lagemann Carpet / Carpet Craftsman

• We feel that you are one of the best in the business. You care about serving the customer and doing the job right. You are very professional, family owned and operated, honest, nice appearance and on time. The carpet was cleaned and dried within hours. You know that when Referral cleans your carpet it will be done right. – Lifestyles Flooring Center (Formerly America's Carpet Gallery)

• Thank you for a job well done! Referral has earned our trust. Referral seems more concerned about doing the job well than getting it done in a hurry. You are trustworthy, informative, timely and made my carpet look and smell like new and are priced reasonable. You removed stains I thought were impossible to remove, You may pay more for Referral, but they will get the job done in the best way. You are different from other cleaners because you do what you say, provide quality work and it dries fast!! Other companies didn't provide this. You also worked withy my time and met my needs. Thank you – Tim Michael, Owner of Michael's Floor Covering

• We at Three Kings Flooring have been servicing the Fort Wayne area for over 35 years with flooring installation. One question we have been asked thousands of times over the years is who do you recommend to clean carpet. Recently we found the answer to that question, Referral Carpet Cleaning. We decided to have our show room carpet cleaned so we gave Referral Carpet Cleaning a shot to see what they could do. Keep in mind our show room carpet is 20 years old and has never been professionally cleaned. You can only imagine the job ahead of Referral when considering the amount of traffic a retail store has had over 20 years. After 3 short hours of work they had the carpet looking like new. We were amazed with the quality of work and the all around professionalism exhibited by Referral Carpet Cleaning. Never again will we have any doubts in recommending a cleaner, because Referral does the best work in town. Thanks. -Jeremy Wirges, manager of Three Kings Flooring

• You do an excellent job and you leave the floors dry. We can't think of anything you could do to provide better service. We were very happy with everything including the before and follow up phone calls. Great Job! - Todd Hockemeyer, Owner of K & N Carpet

• You guys do a Great Job! Referral is the best in town. Referral is more thorough than other companies. Most of all you know what you are talking about. You have gone through special training which is important to me when I'm choosing someone to clean my flooring that I spent a lot of money for. - Kristina Smith, Kaough Distributing

• Our carpet looks brand new again. Cleaning your carpet is the best way to make it last the longest. Referral did an awesome job. They got every speck off of the floor, even a red paint stain! I think you are doing everything and more to please your clients, even leaving a complimentary bottle of spot cleaner. - Ashley Hansen, Interior Designer at Carpet Craftsman

• I use Referral Carpet Cleaning at my home and business. We had stains in our carpet that I did not think would come out, but Referral got them out 100%. I can trust them to work in my home when I am at work without having to worry. They do not soak the carpet, it dries fast. These guys are professional and know their trade. - Steve Incremona, Owner of CFS Inc. Floor Covering Specialists.

• Referral did a wonderful job. The carpets cleaned up very nicely. Our stairs look almost new! That's an awesome thing since we have 4 children and a dog! You crew was very courteous and professional. Marti Osterhout, Fort Wayne Tile

• I was impressed with the service I received. Alan did a good job on my carpet. He was friendly and explained what he was doing while he was doing it. Everything was explained from the van to the history of the company. You set the bar high. Thanks. - Jason Johnson, Fort Wayne Tile

• Referral does a thorough job. Not only do they have great service they take their time and do a complete job. They go above and beyond the call of duty. They were a pleasure to talk to and very professional. Referral is professional thru and thru. Steve Lipp, Owner of Carpet One

• You guys removed red candle wax from my carpet, 100% of it. They are professional and worth every penny. They take more time because they take their time to make sure they exhaust all of the options for treating all different types of stains. They were very successful in their efforts on a 10 year old carpet in my home. I don't think anyone could have done a more professional caring job than your staff has done. Thank You. - John Amos, Sales at Carpet One

• Very nice young men who explained everything about the system and what to expect. They did a very nice job. I would have them come back again. They also cleaned a chair that I didn't think the stains would come out of, but it looks like new. I have used the host system and did not like the film it left down in the carpet and it made my pets sick. Referral pre-spotted the spots in my carpet and went over them several times to make sure they came out. I think they did a great job. - Karen Boggs, Carpet Discount

• I own Expressions Abbey Carpet & Floor and used to clean carpet over 20 years ago. I have used Referral Carpet Cleaning in my home and store. I recommend Referral to all of our clients. They may cost a little more but they take extra time to ensure it is clean, the spots are removed and dried quickly. - Mike & Tonya Pape, Owners of Expressions Abbey Carpet & Floor

• I didn't realize how dirty my carpet was. When I got home it was like new carpet! Referral did a beautiful job. They even cleaned a chair the was very dirty. They moved some things and cleaned better than I have had in the past. They seemed to notice what needed to be done and did it. They were there when they said and reminded us the day before also. Thank you, it is beautiful. – Marie Odle, Carpet Cushion & Supply

• Thank you for the excellent job cleaning the carpet and tile & grout in my home. I didn't realize how stained the grout was until I saw it cleaned. Now I want all of it cleaned! The carpet also looked excellent and it dried very quickly. Being able to trust you and your team in my home when I am not there makes getting the carpets cleaned so much more convenient. And better yet, the attention to detail is just the same weather I am home or not. I will recommend Referral to anyone who wants and excellent cleaning job. Thank you so much for a great job! - Tony Buckhardt, Carpet Cushion & Supply

• You guys are professional, friendly, explained everything and did a great job. They got my carpet cleaner than ever before. To be honest I don't think I could have gotten better service. I was 100% satisfied. - Jack Williams, Installation Manager at Carpet One

• This is the best cleaning I have ever seen. I was very impressed. The price is very comparable to other cleaning companies and very reasonable. Referral took their time and did not hurry through the cleaning. They were careful in moving furniture and the instructions for after care were very clear. They cleaned our van interior and removed stains that I was sure would not come out. The before and after on the van alone was fabulous! I can't think of anything that needs improvement. – Paul Bonewitz, Floorcovering sales at Contract Interiors.

• Referral is timely, courteous and professional. I was impressed with the fact that my carpet was dry when I returned home later in the day and everything was in perfect order. My upholstered bar stools had quite a few stains and they look brand new again. Referral is well educated on the cleaning and maintenance of the different kinds of carpets. They care about the results of carpet cleaning. You do a great job. - George & Marty Smith, Owners of Fort Wayne Tile

• Referral was very informative and went the extra mile to make sure our experience was pleasant. They took their time and concentrated on problem areas which were always troubling with past carpet cleaners. I can't think of one thing that would improve their service. Great Job. - Service All Vacuum

• Our company had clients coming in from out of state and Referral was able to accommodate us that very day so the offices looked great for a meeting the next day. They take care around wood trim and the legs and bases of furniture. My friends, family and customers are very particular and I feel secure recommending Referral to them. - Charlene Winebrenner, Owner of Charlene Winebrenner Design Services.

• Referral did the best carpet cleaning we have ever had. We thought our carpet was ‘over-the-hill' and needed to be replaced. If fact, we were looking for new carpet, but we couldn't find a carpet we liked as well as what we have. K&N Referred your company to us. This cleaning will buy us additional years of service from our current carpet. I am a neat freak, that's what my husband calls me. Alan and Ryan cared for my home the way I do. They protected my walls and woodwork while cleaning our carpet to perfection. They actually got down on their hands and knees in the tight areas and along the woodwork. WOW! Thanks for being clean cut. This is an outstanding way to be today as I taught school in Fort Wayne for 33 years. You immediately had my trust! Thanks for making me happy! - Lynn & Jan Lipp, Owners of Ossian Furniture.

• Referral did a wonderful job. We appreciated their honest in the areas of cost as well as what needed to be done for our carpets. They are a little more expensive than others, but we did not feel by that much. It was great to see Referral's attitude of quality not quantity while they took the time to ensure our carpets turned out well in every room. They are meticulous with their work. - Melisa Flickinger, Interior Designer at Design Guild Collections.

• Referral has good attention to detail. They provide excellent customer service. They are very reputable and knowledgeable. The carpets were noticeably cleaner after Referral cleaned them compared to other companies we have used. Your guys took the time to carefully move things rather than just clean around them. You receive a higher level of quality cleaning with Referral. I can't think of a thing you can do to improve. Jenny Hoeppner, Owner of Design Guild Collections

• Thank you for doing such a fine job on our carpet. So many times, the service of many of your competitors has failed to meet expectations. One always feels a bit uncomfortable having to ask the cleaning crew to take extra time and effort to address the traffic areas for proper cleaning. In your case, you took the time to clean traffic areas with care and without being prompted. Additionally, you treated every area with care and attention to detail. It is nice to have someone come into our home who treats it like it were his own.

Several times after your competitors left our home...it was hard to tell they had been here and on one occasion, the dirt from their hoses left the stairs in worse shape than when they arrived. Although your price may be a bit higher...this is one of those cases where you really feel like you have received a bargain.

"Referral" is a fine name for your company. That is how we initially heard of your firm, and we will make sure that our friends know about the fine service you rendered in our home. We look forward to having you return for subsequent cleanings. Thank you again. - Mr. & Mrs. Mauk

• I have had other carpet cleaners in my house and now realize after I had Referral Carpet Cleaning that I never really had clean carpets. They actually clean 10 times more than “other” carpet cleaners. You cannot even compare them to other carpet services, Referral is so far superior. Referral was prompt, through, efficient and careful not to mark up my walls, doorways or furniture. It was a rainy day and he left no marks on my wood entry floor. The carpets were dry when Alan left and were ready for furniture to be replaced that evening. They wore shoe covers after cleaning, Awesome! Our carpet has never looked so good! My husband even commented “The carpet looks new.” Thank you. - Mrs. Knuckles

• You saved our wool carpet from a very bad pet accident. You came late at night, were concerned and very pleasant. You also re-cleaned another room and restored it to its original look, doing what another carpet cleaner couldn't. Thank you so very much! - Mrs. Thomas

• I was 'referred' to Referral by my next door neighbor. After 14 years we both still use your company. In that time I've only seen your operators a few times as I trust them enough to leave a key and blank check while I'm at work. Now that says something! - Mary Ann Oberholtzer

• I thought my carpets were defective because the same stains always came back and they always looked dingy in a short time after having other companies clean them. The carpet store I purchased my carpet at asked that we have Referral clean the carpet. After Referral cleaned it we had no returning spots and the new spots clean up and stay gone. I have learned that soap residue from other companies attract dirt. Their good service and method saved me from replacing my carpets. - Mrs. Cole

• Everything about your service was great. You and your son took time to really do a good job and thoroughly clean the sofas. When you were finished the room was completely tidy. I am a very particular person so if you made me happy, I know that others would be pleased with you. I will recommend you to others and will definitely use you again in the future. Thanks again for your good work. - Mary Ellen Neuenschwander

• My carpet looks brand new again and we are more than happy with your service. I am telling all my friends to use Referral. It is 100% better than ---- --- . Mrs. Waterhouse

• We have used Referral Carpet Cleaning on several occasions and could not be more pleased with the service and with the results. We would absolutely recommend Referral. Thank You. - Mrs. Moss

• I will tell all my family and friends how pleased I am with the carpet cleaning. Alan does nice work, he didn't rush through it like other companies do. I'll have you back! - Mrs. Rogers

• After the carpet was cleaned it looked brighter and cleaner than with other cleaners and the follow up information was a first for me. No other cleaner wanted any feedback. I was referred by a friend to your company. I appreciated the Thank You letter, tips on drying the carpet and the paper on 12 ways to keep the carpet clean. - Mrs. Rorick

• The first time I used your company I was referred by a friend. The results were so good that I have kept using your company. You are better at getting stains out of the carpet and always try to work me into your schedule as soon as possible. I appreciate being able to trust you in my home when I am not home and being able to leave a blank check for you to fill out when finished. - Mrs. Probst

• Referral is different from other carpet cleaners because of the time they put into cleaning the carpet. They spend over 75% longer than any other carpet cleaner and the carpet is not soaking wet when they are done. When I want it done right, Referral is the only place I will use. - Mrs. Keplinger

• I was recommended by Three Kings Flooring when I asked them for the best carpet cleaning company in town. Referral does the job right the first time. They were friendly and knowledgeable about carpet fibers and care. Our carpet looked better than I'd dared hope for. Referral took the time to get the carpet clean. Alan told me the proper way to spot clean and which products to use. He also explained how he was going to handle the bad spots. Your service was outstanding! Don't change a thing. - Mr. & Mrs. Steele

• We have never had our carpets look this good! Ryan and Alan are very professional and personable young men. The prices are a little higher than other services but worth every bit. Referral is different from other cleaners because of the time they spend cleaning the carpet. Referral's results are 100% better than other services. Our family room carpet looks almost new again. Other companies would be in and out of my home in 30 minutes and after drying the carpet stains were still there. We will always use Referral from now on. - Mr. & Mrs. Ellison

• Your services is great, it worked so well my white wool carpet really looks brand new. - Nan Possemato

• Referral takes the time to make sure your carpets are really clean, this includes spots. They are knowledgeable on how to remove just about anything that gets on your carpet. I've tried other companies in the past and they are in and out in an hour. Referral does the job in 3 or 4 hours and its much cleaner. With Referral you get what you pay for, the highest quality work at a fair price. This is the best value! I can leave the Referral employees in my home while I'm away with no worries. No one else will ever clean my carpets but Referral! They have no competition because no one else can give you this type of service. - Mrs. Simon

• I have used plenty of carpet cleaning companies and they were never cleaned as good as Referral cleaned them. They take their time and really know what they were doing. Many people have come over and asked if I got my carpets cleaned, they really noticed the difference. I heard they did the best job and they did. They were also courteous and kind. - Mr. & Mrs. Johnson

• Referral is the very best, they made carpet that was 7 years of stains and dirt ground in by kids look and smell like new. I thought it would have to be replaced, it was unbelievable, I didn't think it was possible. They were on time, trustworthy to leave in my home and polite at all times and had a nice appearance. Anytime someone talks about carpet cleaning, I always recommend you. Thank you again. - Mrs Odem

• After the carpet in our laundry became so soiled I decided the only thing to do was replace it. However, before we actually got around to doing that we found that we were having out of town guests. Without enough time to run around and look for new carpet I decided to give Referral a call. Guess what? Carpet looks NEW again! We've tried several other companies in the past. Referral has satisfied us many times over! We think they go above and beyond. They are always professional, courteous, and on time. - Mrs. Miller

• Referral has excellent service! The carpet doesn't feel saturated after cleaning. The carpets are thoroughly clean and dry in a few hours. They are able to get the "hard to treat" spots out and I haven't had to call them back for reoccurring spots. - Rachel R.

• I will never have anyone else clean my carpets! They are a family owned business and really take a lot of time and have high tech equipment and cleaners. The two young men are very friendly and listen to what you want. My carpets look beautiful and most importantly continue to look beautiful! They may charge a little more but the job they do is worth every penny! I had spots on my carpet that were VERY bad and I thought I was going to have to replace the carpet. I had two other companies come and clean and they were never able to get them out (they came back both times) I called Referral and they came out and cleaned and the spots have never come back. My carpet looks like new again. The other cleaners also left my carpet soaked and it took days to dry. – Mrs. Phillips

• They called before they arrived and are very prompt. Once they started it was like they weren't even there until they finished. They walked you through pointing out areas of concern. They are there to clean your carpet and not sell you other products or to expand on what you expected to pay. They took the time to do a good job and not just rush through so that they could get done fast. You seem to have your act together and this comes from someone who has seen it all. Thanks guys. - Mr.& Mrs. Williams (Former owners of America's Carpet Gallery)

• Referral is a family owned business operated by people who take strong personal pride in every aspect of their work. They go out of their way to ensure quality service. Often they do little extras to make sure the customer can maximize on their expense. They are very professional, friendly and perfection oriented. If the job isn't done to specification they will re-do it to see that the customer is happy with the job. My mother was always happy with your work. That was in the 1980's. When we needed carpet cleaning Referral was the first choice and we have been very satisfied. I think you offer great services and do an awesome job just the way you are. Keep it up! - Mrs. Lankenau

• I'm now a regular Referral customer. The best thing in the entire city. I've already told 10 people! Thank you. - Mr and Mrs. Hogan

• Your people "TOOK THEIR TIME" and did an excellent job. The carpet and furniture look like new! - Mr. and Mrs. Burnett

• The carpets look great. Your service operator was very polite and professional. He seemed to really care about what he was doing. People said I could have paid less elsewhere, but I was too impressed with your overall quality! - Mr. and Mrs. Art

• After contacting several other cleaning services, I was very pleased with the promptness of your service and very happy with the outcome. The service operators were professional, friendly and knowledgeable - Mr. and Mrs. Harvey

• I was very impressed and pleased with your service. I will definitely use your services again. I especially appreciated not having to deal with a high pressure salesman. Thank you so much! - Mrs. Dougan

• As always, we can leave the house and trust your people to do a great job. Those carpets were filthy and your service man really made them look like new. He sure worked hard. Thanks so much! - Mr. and Mrs. Pittner

• I appreciate a local, family managed business and consistency of who cleans! - Mrs. Brandt

• I'm very pleased with the work done by Alan of your organization. The carpet hadn't been cleaned for 9 years and once again it looks like new. Alan was very professional and very thorough in his cleaning method. - Mrs. Reith

• I have always been very pleased with your services. I trust the men coming to do the work. I know the job will be done well and also not just a younger person doing a job, but your company takes pride in their service as owners. - Mrs. Staults

• Referral does excellent work and they get all the stains out. The cleaning process doesn't attract dirt later. Alan does fantastic work! He gives extra attention to trouble spots. They are more thorough and get more spots and stains out. Your service is great. - Mrs. McCulloch

• You do a great job. My carpet always looks like new when you are done. My carpet is 10 yrs. Old now and still is in great shape. You have been able to remove things like caulk, black ink, and some other debris that has gotten on it without leaving even a trace of it. I think you are great people with a wonderful business, it shows you have great pride in your work. I can't think of anything you can do to improve your service. You do a great job. - Mrs. Weiler

• I just wanted to write a short note thanking you for the great job you did on our carpets and dining chair seats. The timeliness, attitude, and professionalism was beyond reproach. I especially appreciated your willingness to work us in at the end of a busy day, so that we were ready for our open house, just 3 days later. My wife and I had used other franchise companies in the past, with varying results. You took the time to do it right and with pride, and for that we will continue to use your services, and recommend you to others. - Mr. Federspiel

• Referral does an excellent job in cleaning carpets. I spilled hot chocolate on my brand new white carpet. I called Referral and both Alan and Ryan came to my home. As I couldn't be at home for the appointment, I left my house key for them. They came in and completely removed that horrible stain. The stain has not returned and my carpet looks beautiful one year later. Referral is the Best carpet cleaning company in Fort Wayne. Referral gets my carpets thoroughly clean. I always receive great service. Their team is trustworthy, courteous and helpful. – Mrs. Palmer

• Time, talent and treasure are vital gifts, so Cancer Services of Allen County thanks you so much for your in-kind donation. You 50% discount to clean our Healing Arts Center carpet is incredibly generous! Since our services to cancer survivors are often given free to those diagnosed with cancer, your gift is a perfect example of the generosity and compassion we seek to reflect. As an additional benefit, you are assured that your gift benefits cancer survivors here in our community. So your gift helps where it is needed most.

• Referral does quality work with excellent service! They removed many paint spots on the carpeting in our Healing Art Center saving us the replacement cost of new carpeting. Referral is extremely accommodating and understands the urgency of our cleaning needs for lift chairs going to our clients. Their sense of community spirit is admirable. They understand the importance of our work and give us a significant discount as a non- profit agency. Cancer Services' mission is to provide resources, education, and support to individuals diagnosed with cancer, to their families, and to the community. We do this by providing durable equipment, such as, wheelchairs, and hospital beds, transportation to and from treatment, medical supplies, a resource library, support groups (not only for the cancer survivor but also for the family, children and siblings), turban/wigs, and classes that support emotional and physical health. Thank you for helping us fulfill this mission.

• Sincerely, Brenda Betley – Development Director – Cancer Services of Allen County Inc.

• The carpet looks better than it ever has! Your people are great! - Mr. Lytle

• The carpet in our restaurant is 12 years old. We have thousands of people walking and spilling things on it weekly. Every time Referral has cleaned our carpets they look great. I have used their services for over 20 years. I think Ron and his two sons are fortunate to be working together as a family. - Terry Auld, General Manager at Pine Valley Pizza Hut.

• You were friendly, prompt, and did a thorough job. – Mrs. Hauser

• Referral is very professional and knowledgeable. Referral was able to clean carpet that another firm had told me could not be cleaned. I will call Referral for guidance when I buy my next carpet. The work was definitely worth the cost. I had a recent bad experience with a firm that cleaned my one year old carpet, within two weeks the carpet looked several times worse than before it was cleaned. My carpet store recommended Referral and they did an excellent job of cleaning the same carpet. Thank you so much for the great job. - Mrs. Campbell

• Referral successfully removed stains that I could not remove myself. – Mrs. Orcutt

• We are very happy with the service you provided. Ryan and Alan were courteous and professional. The carpets look like new after many years of use. - Mr. & Mrs. Shively

• Oh my gosh! You won't believe them until you see them! Words almost can't explain it. Out dog totally trashed our carpet and it looks like brand new! It's money well spent. There is no comparison between Referral and other cleaning companies. - Mrs. Beck

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• The carpets look so nice and are not soaked. The service is quick, very well done and no worry about wetness. The technician was very professional and nice and easy to have around. Previously we used a dry cleaner because we were worried about over wetting carpets and padding. Referral left our carpets looking beautiful and almost dry. - Mrs. Tyler

• Referral was on time. They took the time to do a great job, using their own water and provided fans to help dry the rooms. The technician was not a salesman and did not try to push any products or extra services. Other companies we used before mixed chemicals incorrectly leaving the carpet permanently stained and their technicians were also very pushy. - Mrs. Worrell

• Referral Carpet Cleaning not only shows personal interest by asking where the trouble spots are and then treating those areas but the final results are AWESOME!! Our carpet was filthy and after Alan was done it literally looked brand new again. They must really have ‘special' cleaning agents. They have excellent follow up and good suggestions to make it last. They are very professional, personal and detailed. Other companies just come in and try to get the job done fast but still leave spots and miss areas. - Mrs. Tyler

• I was very pleased with the finished product. It was a great cleaning and a very responsible crew. They took time to do the job well. They also took time to explain the process and cleaning solutions applied. - Mr. & Mrs. Bell

• You company was friendly, professional and knowledgeable. You seem more knowledgeable with different carpet fibers and care of each. - Mrs. Todd

• You do a super job, the carpets look new every time! You are efficient and trustworthy. You are different from other cleaners I have used because the carpet seems to stay cleaner longer, it is a more thorough deep cleaning. - Mrs. Fitzharris

• The technician was courteous, professional and very knowledgeable. He did a fantastic job. Not a quick run through and out the door. He went the extra mile to remove all spots and clean the edges. They are more professional and detail oriented than other companies. It was worth every penny. - Mr. Kohl

• Referral's carpet cleaning service is great. They cleaned the carpet at my rental which was so dirty you couldn't tell what color the carpet was. When they were done I was very pleased with the way all 3 carpets turned out. They were almost as good as new. I never use anyone else besides Referral. - Mrs. Anderson

• I have tried to well known companies in Fort Wayne but they didn't seem to care and they rushed through the work. On one occasion my husband got home from work and asked me “Was this carpet cleaned?” He thought it still looked dirty. Your steam cleaning service was enough to remove the pet smell from my house. I like Referral, they are nice and worked hard to get out all the stains. Thanks. - Mrs. Korst

• Tremendous before and after. Before I came to Referral, we were going to replace the carpet. Now it looks great! - Mr. and Mrs. Husted

• The technician was very knowledgeable and thorough. I appreciate the time he took to do a really good job. We have used you several times in the past and will continue to do so. - Mr. and Mrs. Kline

• I am very pleased with this company. My carpet looks like new. Thanks for the excellent service. - Mrs. Federoff

• Our carpet looks great! Alan was friendly and trustworthy. I would recommend Referral to anybody. Alan actually talked to me. He wanted to know problem areas and he fixed them. The carpet looks awesome! - Mrs. Lapp

• Your company was the only one I found with a website describing all services and testimonials from business's as well as private persons. I found your company to be the most professional, informative and friendly of any I have used before, during and after completion of services. I walked in my home and literally stood there saying “Wow, its beautiful!” Stains not removed by other companies were now gone.

Referral is different from other companies because they were never rushed from the initial phone call through completion of service. They did a walk through with me to understand exactly what my requirements were and made several suggestions that would help in other areas. The invoice was extremely detailed so I knew exactly what the cost was for each area and item. They were prepared to take as much time as needed and were obviously well versed on their profession, technique and product. I can't think of anything you could do better. My expectations were far exceeded. I even received written information on care of my carpet while it dried and general care information. They even used their own large fans to assist in the drying process. I could go on and on. Any potential customer with doubts is welcome to call me or even come and see how good it looks. I work at a hospital and will absolutely refer your company. I will probably post your business card in our lounge. It was worth every penny. Thanks again. Mrs. McCleskey – R.N. at local hospital

• I would like to personally recommend Referral Carpet cleaning. I have used their services several times and have been completely satisfied. I have found there to be no comparison to the other companies I have had clean my carpets. In the past I have tried Stanley Steamer and unfortunately the carpets were left wet, stains were not removed, and an unpleasant odor remained. The employees were late and unprofessional in appearance. I also tried ChemDry, however they also did not arrive when scheduled and the quality of the cleaning was far less than desired. There is no comparison to the quality of work performed by Referral Carpet Cleaning. Their professionalism both on the phone and in the home was outstanding. They were very prompt with scheduling as well as arrival on the day of service. The young men who performed the cleaning services were very professional in appearance and extremely polite. They were very careful not to leave the carpet too moist which is so very important in a home where persons with allergies and asthma reside. My carpets dried very quickly and looked absolutely beautiful when the cleaning was completed. They are very knowledgeable regarding stain removal and provide customers with printed information following the cleaning process. I have recommended this company to other people I know and those I work with. - Mrs. McCleskey

• Referral seems to think of everything from protecting the wall corners, moving bulky things, blocking the cold air from coming in thru the door and aware of pets escaping. They do all of this and also a fantastic job. Price is not the issue, but value. Referral offers the best value I have experienced. - Mr. Eagleson

• I've already recommended you! Other cleaners only seem to vacuum the carpet, their cleaning never seems as thorough as yours. You cleaned the corners and edges and certainly helped the overall appearance. Don't change a thing! - Mrs. Leinker

• The work was very thorough and clean. Rhonda in the office was nice. The young men were very nice and did a great job. - Mrs. Wells

• Referral has a very friendly and reliable staff. They take pride in what they do and aren't satisfied until you are. They are very professional and knowledgeable and take the time to answer all your questions. The technician spent an hour cleaning two rooms and was very thorough. He propped the exterior door to keep cold air from entering the house and was very considerate. He took great care to ensure that all our problem spots came clean. He obviously wasn't just working for a paycheck. - Mrs. Woenker

• I was very pleased with your cleaning. You are professionals who take pride in doing an excellent job. You have the proper equipment and the know how to handle any cleaning requirements. I feel that Referral is top of the line. - Mr. Rich

• This company comes to clean. They worked on my carpet until it was clean. Not just once over and don't. They worked like they were cleaning in their own home. The technicians were very professional and a fine representation of your values! Referral worked on my carpet until all the dirt was gone! Also Referral gave me tips and instruction on how to get the most protection for my carpet to keep it clean. The sample spot cleaner is unique and appreciated. I appreciated the call after cleaning to assure that I was satisfied. - Mrs. Needham

• We had a carpet in a rental property that looked as if we would have to destroy it and buy new. Your men did a GREAT job and it now looks like new. All of the spots are gone! They were prompt, very efficient and had a nice appearance. You have given us the best. Thank You. - Mr. & Mrs. Burford

• I've used several carpet cleaners over the years and Referral Carpet Cleaning is by far the most superior and professional. I give them a 10 out of 10. They know about carpet without a doubt. I'm glad to refer this company to my friends and family. They are much more thorough and use much less water. Referral takes time and does an awesome job. They care for all the little details without having to ask them. I can't think of anything you could do to provide better service. - Mrs. Thompson

• The technicians were very professional. My ‘red marker' from my two and a half year old grandson is no longer artwork on my carpet. They did not waste time. They kept right at it until the job was done. They answered all my questions and gave me some great tips for future carpet problems. I really appreciated the call to let me know the arrival time. Referral is different than other cleaners because when they were done my carpet looked new again. The end results were so much better. I can't think of anything you can do to provide better service. Well maybe a lower price, but for what the guys did and the time involved I would say even that was fair. - Mr. & Mrs. Fruchey.

• You are expensive and you earn every penny. You do what you say you will do. You are different that other cleaners because I can tell that you were actually there. It seems to me that you are doing everything right. The communication, the fulfilled promises, the hard work and the dedication to doing a good job were appreciated. – Mr Platt

• Referral does a great job. They are never in a hurry to get the job done. They are there taking there time being particular and getting the job done the right way. Referral takes their job personally and takes the time to do a good job. - Mrs. Schweizer

• We love Referral and have been customers since at least 1985. The two young men that did the job were extremely professional, thorough and knowledgeable. They were also helpful with a couple questions I had. They were also very nice young men. Referral does a wonderful, careful job. My carpets are not only clean, but it improves the life of my carpet and is a noticeable improvement and lasts for a long time. The only thing that would be better is if you gave it away for free! - Mr. & Mrs. Kline

• You do a very thorough job, and have an eye for detail. It is a better cleaning, a step above the rest. - Mrs. Neuenschwander

• The carpets are much dryer when they are done. You took the time to do the job correctly. You are very professional. You do a great job! - Mr. Rectanus

• I have already spread the word to my friends and family that my carpet looks so good. It really does look like new again! I have told many people how professional and courteous the men were. Both men were so respectful of my belongings. I cannot stress how professional and kind they were. Good manners and genuine smiles sure do go a long way. My favorite part was the fabulous citrus scent. Both men were so well dressed and clean! How they look should not have mattered however their clean cut appearance made it very comfortable to have them in my home. I love family owned businesses. It is some how reassuring that they not only have to live up to their bosses expectations but their father's expectations as well! The service was excellent! I actually waited a few days to write this testimonial because sometimes after walking on the floors a few days later the stains ‘reappear' Not this time! I will certainly have you back. - Mr. & Mrs. Cornwell

• Referral is different from other cleaners because the carpets are not left as wet. The carpet is really really clean and looks brand new! - Mr. Don Ayres

• You do a thorough job of cleaning. I like that you are particular about the corners as well as the traffic areas. We don't need to check your work after you leave, we know you will leave us with a clean carpet. We like that you protect the wall and baseboard corners while cleaning. The last time we used someone else we couldn't believe how quickly they did the work. When they told me they were finished after such a short time I questioned them to make sure they were finished. - Mr. & Mrs. Bauman

• Referral is very thorough, extra careful, very polite, friendly and reasonably priced. Everything was great. - Mrs. Shear

• Referral has very good service and attention to detail. I think my carpet is cleaner since I used Referral when compared with other cleaners. - Mrs. Keller

• Referral does a great job! Very Professional! Thank You! - Mr. & Mrs. Webb

• The technicians were prompt and courteous. They were neat and efficient. They measured other areas we plan to have cleaned. I have already recommended your company to a neighbor. Referral seems to take a little more time and pride in their work. We were completely satisfied and will use you in the future. - Mr. & Mrs. Felts

• The job was done thoroughly. The results were completely satisfactory. The carpets looked much fresher and fluffier. - Mr. & Mrs. Oechsle

• I have always had great results. I've tested you with very difficult stains such as red fingernail polish, lipstick, and dog stains to name a few. I think that you are expensive, however the results have always been excellent and consistent. - Mrs. Sullivan

• You do a very professional job. The carpets have never been this clean. They now look like they did when the carpet was new. – Mr. Keller

• Referral is very professional, hard working and they really got my carpets clean! Especially the stairs, they look brand new! They didn't hurry through the job, they made sure the carpets were clean. They called when they were on their way. They were very courteous and very professional. I really can't think of anything more they could do. These guys were awesome! Thanks again! - Mr. & Mrs. Ottenweller – Owners of Sylvan Learning Centers of Fort Wayne.

• Referral is a family owned and operated business. The technicians take obvious pride in maintaining Referral's reputation for providing exceptional carpet cleaning services. Alan and Ryan who are very knowledgeable took great care to remove furnishings for a thorough cleaning, to apply additional cleaning products on difficult stain areas. They were able to remove stains that I thought were permanent. My carpets were so deeply cleaning I felt as if I had moved into a new home. The service far, far exceeded my expectations. - Mr. Riethmiller

• You are friendly, courteous and do excellent work. You don't try to pressure us into extra services. - Reese Central Wholesale

• My carpets look great after cleaning. Some of my carpets will soon be 19 years old and still look good! Your service is prompt and very courteous employees. - Mrs. Thayer

• Referral does a great job, My carpet looks brand new and cleaner. - C.J. Schlup

• You provide excellent service. You are thorough and trustworthy. The quality of your work differentiates you from other cleaners. I trust you enough to give you access to my home without me being there. You always do an excellent job. Mr. Randolph

• Referral is easy to do business with, easy to schedule to fit our needs and reasonably priced. – Mr. Claypool.

• My carpet looks so much better! You are professional and friendly! But most of all knowledgeable, you seem to really know carpet. The technicians seem better trained to identify treat and instruct how to care for carpet. - Mr. Kidd

• I have told several people about the good job done by Referral. However once seeing a cheaper price I went with someone else and that old saying ‘You get what you pay for' is so true. When Alan got done by the table, I came out to see what was going on, and I said “Boy what a difference.” I have had one other carpet cleaner and the carpet was not near as clean looking as when Referral got finished today. I can't think of anything Referral could do to provide better service. They tell the truth about everything, and call when they are on the way. - Mrs. Hawek

• Referral is professional, courteous and miracle workers. I was truly impressed by their thorough job and amazing results. Referral differs from other carpet cleaning companies through their industry knowledge and willingness to educate their customers on how to care for their carpets. - Mrs. Grieb

• Referral provides a great service. They have always exceeded our expectations with timely, effective and friendly service. They have a real world approach without the hype and aggressive marketing compared to other carpet cleaning companies. - Mr. Johnson

• Referral is professional, friendly, punctual and reliable. Their staff does an excellent job. - Mr. & Mrs. Godschalk

• I was really happy with how my carpets looked afterwards! You cost more than others but you get what you pay for. My carpets looked new when you were done. I had people ask me if I got new carpet. - Mrs. Richmond

• You are expensive but very good. Our carpets are cleaner than any prior cleaner was able to get them. - Mr. Johnston

• They do a good job, so good I've had them 3 or 4 times. - Mrs. Stellner

• You are dependable and prompt. The quality of work is very good. I used your company when I bought my first home in Fort Wayne in 1991, my realtor set me up with you. I really thing you service is great! Continue doing what you are doing! - Mrs. Masten

• Referral is a great company. I was very impressed with the friendly service and the overall outcome of how the carpet looked. I was also impressed with the knowledge that Alan and Ryan had. They did not belittle me because I did not know much about carpet. They are truly experts. I had a pretty big make up stain on my carpet and resolve did not even put a dent in it. Referral came in and did a fabulous job. I cannot even tell the stain was there. I was very happy with their service. It was a great experience and I would not change a thing. - Mrs. Keller

• Referral is the best. Your carpet will never be cleaner. The best service and great prices. Referral gets out carpet spots that nobody else can. They listen to you and offer suggestions to keep the carpet like new. The service is wonderful! - Mrs. Buchan

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• I would recommend your company, you did a good job and were professional. The carpet seemed to dry faster. The tech's knew what they were doing! - Mr. Hayden

• Alan and Ryan were very courteous. They did not rush through the cleaning process, but were quite meticulous. Fans were used to hasten drying. The technician gave more information. This was superior to any other company we have used in the past. Keep doing what your are doing! - Mr. & Mrs. Critchfield

• Referral is consistent, polite, well mannered and hard workers. I would use them again without hesitation. - Mrs. Hood

• They may cost more than other companies but it is worth the money - Mr. Coffee

• The customer service is outstanding and the tools make more sense. They are more thorough than the ‘other guys.' The technicians explain what the tools are doing as they work. Set up and take down is very fast and simplifies and the time between is quality work. The service is efficient and friendly. Everything's great! - Cody Smith - Professional Carpet Installer

• The folks at Referral provide excellent service, prompt and courteous, efficient and very effective. They also provide useful information about how to maintain that level of cleanliness. Their special attention to allergy and health concerns is greatly appreciated. - Mrs. Kildaski

• You will be very satisfied with this companies work. I would never use another carpet cleaning company. The workers take their time to produce a job well done. - Mrs. Hinderson

• I was amazed at how new the carpets looked! They even got out the paint stains from the carpet. Our traffic areas looked great! They were courteous and informative. I loved the way my carpets looked when they were don't, nice and bright! - Mr. & Mrs. Osmun

• You were able to schedule us fast. I appreciated the call before and after service. You made us feel very comfortable. Referral made us feel like we were more than just a customer, they treated us like we were their friends. - Mrs. Eley

• You do an excellent job of cleaning and you get out stains other companies couldn't. - Mrs. Villavicencio

• They do the job right and do the very best. The carpet was very dirty and spotted! It came out much cleaner than I expected. You spend more time and effort than other companies. - Mr. Doenges

• I was ready to replace our carpets after several cleaning companies were unable to remove some really ugly stains. You saved us from having to replace our carpet! - Mr. Meyer & Mrs. Waterman

• Thank you, thank you for yet another job supremely done! Having had another company come out and attempt to clean the carpets to save money, we were highly distraught with the results. We had paid S------ S------ $222.00 to come out and clean our carpets, which consisted of 6 pet stains, three with red dye from dog food coloring that would need heat in order to effectively be removed. S------ S------ informed us that they could not be held liable, and no longer used heat to remove such stains. We were in high hopes that the other three (one very large) pet stains would be easily removed. After a very quick cleaning, we were left with the same exact stains as when they arrived. Their process of cleaning consisted on one sweep over an area, in fact, my husband had to tell them on three occasions to go back over certain areas because they were still dirty. It wa also intimidating to try to be sold over and over their “Spot Cleaner,” when in fact they couldn't get the spots out themselves. However, he guaranteed me had I originally used the spot remover, that I would not have any spots indeed! After I declined that offer, he ran to his van and came back with a floor mat that he would sell me for $30.00 that we could use in the garage, and it would have a lifetime warranty. Yet again, I had to pass on the offer. We finally choked down our pride and wrote the check for work that we felt was not accomplished. I was told that I might just want to get an area rug to cover the stains!

• Angry, dismayed and just plain mad that we had gotten absolutely nothing for our money and it seemed our carpets looked worse than when they arrived, we agreed to call Referral Carpet Cleaning and beg for their mercy! We knew we should have called you in the first place, but trying to pinch a penny, I called S------ S------ instead. Now, I was furious and embarrassed for not having the true professionals come in the first place. My husband explained the situation and our desperate need for help. Referral agreed without hesitation to come out even though it was late, and they had not eaten dinner yet, and clean what the other company could not accomplish. With confidence and grace, you served us outstandingly well. You took your time and listened to our complaints. With a delicate hand, all spots were removed with ease. Our carpet looks new! We definitely learned our lesson on trying to save a buck, it is indeed true, you get what you pay for. You left us with a sense of comfort and ease knowing that we could always count on Referral for every carpet cleaning job that we will ever need. Thank you for your hard work and dedication! We are forever grateful. Sincerely Mr. & Mrs. Bruick

• I have already told people you define the word “professional.” Your company saved our carpet and gave us a peace of mind. You are different than other companies who pay their technicians on commission and who are out to make a buck, the quicker they are, the more jobs that can take. You took you time and produced a flawless carpet! - Mr. & Mrs. Bruick

• They were very friendly and did an excellent job. They even removed a reoccurring stain that other companies could not. – Mrs. Zent

• Great job! I can't believe the years of dirt you removed form our carpets. – Bittersweet Gifts

• Your carpets will be soft and fluffy. They will look newer than you thought possible. It is worth paying more because your carpets will be much cleaner than any other lower priced company can get them. I had Manter & Sons out twice and wasn't pleased either time. After Referral came through it looked so much better. It was like the carpet hadn't even been cleaned, comparing it to what Manter & Sons was able to do and how much cleaner Referral got it. Our entire family noticed a huge difference once you came through. I was so pleased that the carpet cleaned up so nice. Even the 14 year old carpet in the living room looks half as old! Thank You – Mrs. Jacoby

• It was the best experience I have ever had regarding carpet cleaning. The technicians were competent, on time, explained the process and were very thorough. They also left a product for future spot maintenance for use if necessary. – Mrs. Richardson

• Ryan and Dave were very courteous and professional. They made every effort possible to clean up spots and explained the process. Referral does a better job and the carpeting dries faster. They take great care and really show respect for the customers home and furnishings. We think you do a great job! Just keep on doing what you do best. – Mr. & Mrs. Critchfield

• Ryan and Dave called before coming. They were very personable, hardworking and informative young men. Everything was explained well and thoroughly done. The carpet looks great. It was a very pleasant carpet cleaning experience. – Mrs. Richardson

• Referral does great work and is very professional. All the spots are gone even though they were old. You arrived on time and scheduled an appointment to meet my needs. I liked that you left instructions for spot removal. - Mrs. Bandemer

• Ryan did a fabulous job. The carpet is 13 years old and it looks like new. Ryan was very well groomed and his appearance was nice. I will be more than happy to pass the good word. – Mr. Graff

• Many companies make unsubstantiated claims, but Referral has followed through and removed many things I never thought were possible. All different kinds and colors of pet vomit and urine. They provide professional, friendly and efficient service. The carpeting is left much, much cleaner and drier than other companies do. - Mrs. Peterson

• The quality of their work is amazing! They are very professional and get great results! They send reminder cards when its time to clean our carpets which I find extremely helpful. They are quick to respond and even send thank you cards to their customers. They continue to educate themselves on the latest techniques, chemicals and tools for carpet and upholstery cleaning. You guys do great work. - Mrs. Elliott

• Your staff is professional. You give attention to cleaning the edges. The carpet looks great and stays cleaner longer. - Mrs. Frederich

• Another company cleaned my carpet after I had smoke damage and did not get it clean. I do not wear shoes in my house , so when I would walk on my carpet with white sock on they would get black on the bottom. I appreciate a clean carpet that your company can provide. - Mrs. Houser

• They do a very thorough cleaning job with special attention to high traffic areas and spot removal. They give helpful ideas on spot cleaning and suggestions on keeping the carpet clean. The carpet is cleaner and stays this way longer than with other cleaners. I trust them to enter our home when we are not home and I leave a blank check for them to complete when done. I think their professionalism and long standing years in business make them a preferred carpet cleaner. – Mr. & Mrs. Theard

• Referral was prompt, courteous, informative, careful, friendly, professional and took their time. Referral is different from other companies because they are more personal and used fans to help the carpet dry. - Mrs. Sheetz

• Referral is a carpet cleaning company that I would recommend to anyone and do! We have had our carpet for many years and yet after Referral is here the carpet continues to look fresh and clean. The Falls family is very professional and dependable. Most of the time Referral comes to my house and I am not even there! I trust them to do a good job and lock up when they are finished. I would not do this with any other company. I definitely trust them in my home. - Mrs. Oberholtzer

• You do such a great job and do everything possible to make the most of what you have to work with. When a carpet crisis occurs you go out of your way to remedy the problem. You do the best job possible. - Mrs. Graham

• You were kind enough to pull back the sectional sofa so I could vacuum under it. You got on your hands and knees on the tough areas. You have a good work ethic, desire to please, professional and take pride in your work. - Mrs. Hoffman

• Excellent job, detailed, friendly, professional, sensitive to outside weather conditions by keeping the door closed as much as possible, family owned and operated, and trustworthy. - Mrs. Cassidy

• The carpets are always cleaned thoroughly and quickly, very trustworthy and reliable staff. The quality of cleaning is better. Service is friendly and efficient. There are no wet floors or baseboards. Reminder cards are nice too. - Mrs. Fitzharris

• Quality is the secret to success. Anyone would pay more for good service and satisfactory results. I had no fear of anything being stolen. We trust you completely and will in the future. People need honest friends and neighbors. One company had a cheap rate but failed to tell us there was an extra rate for Scotchgard. I felt deceived not being told this. I would have been willing to pay more for Scotchgard Protection. You earned your pay and deserve more. We appreciate Clark & Mitchell for recommending you. We are now one of your regular clients for every need we have. - Mrs. Duke

• I am pleased with all aspects of the service. The technicians are friendly, careful and do not rush through their work. - Mrs. Callender

• I have had a lot of carpet cleaners over the years and by far Referral has done the best job. They work slowly and efficiently. I am very impressed with their work ethics. They were very detailed and did not miss anything. A very good job! - Mrs. Bernard

• Referral was on time as scheduled, polite, listened to and followed customer requests, gave me information on use of carpet while damp and left follow up information when finished. Referral is different because they left the carpet drier, did edge work, performed excellent spot removal and made a follow up call after service. - Ms. Larmore

• The technicians were very courteous, knowledgeable, mannerly, trustworthy and efficient. It was a joy to see two young men so dedicated to the task. They are very professional. They offered suggestions on how to care for and maintain carpet. - Mr. & Mrs. Knipp

• Referral was thorough, informative, took their time and made sure they got all the stains. They got the carpet cleaner than other companies I have used in the past. - Chad Jewell, owner of Jewell Flooring

• Referral took their time and did the job right. The carpet was cleaner when Referral did it. They Instructed me on what not to use on removing stains from carpet and even gave me a free bottle of stain removal. - Mr. Messick

• You are a family operation and take pride in the work you do. You take more time, and get the job done right, not just in and out. An excellent job was done along the edges of the walls. - Mrs. Tanner

• Referral cleaned the edges of my carpet along the baseboard which were missed by previous cleaning companies. - Mr. Griswold

• Ryan and Alan did an excellent job. They were very thorough and did not rush to get the cleaning done. They also did a great job on cleaning the upholstery. The couch and chairs look new. I am pleased with your service and would not hesitate to recommend Referral to anyone. - Ms. Lalha

• Referral is professional, trustworthy and knowledgeable. The carpet is the cleanest it has ever been! They spent more time cleaning than both of the 2 other previous companies combined! You were much more helpful and informative. Previous cleaners made them look worse. After your company they look wonderful and also dried very quickly. - Mrs. Gorall

• I felt comfortable having the crew in my home. The professional job made a world of difference in appearance. I received helpful hints and tips from the crew and learned of your website for future tips which is a great idea. Your process made drying very speedy. - Mrs. Allgood

• You did a super job removing the pet stains. Very conscientious about doing a great job of cleaning our carpeting. They dried quickly. It was a pleasure doing business with Referral. Thank You. - Mr. Schroff

• Referral does the best job. I have tried other companies and I am always sorry I did. I have had to call other companies and make them come back and redue the job. I kept thinking I was just to picky and maybe I was expecting too much, but when Referral came yesterday I realized this is the way it should be! The carpeting comes so clean it looks like new. When they leave it is only slightly damp. I feel great about having such a clean house. - Mrs. Andonian

• Good Service. The young men acted very professional. I would not hesitate to let them clean my carpet when I was out of the house. They didn't rush to get done even thought they worked me into a busy scheduled day. - Mrs. Berry

• Thorough cleaning even getting spots from red wine, pet stains and food spills. They are trustworthy. They dry the carpet using fans. The carpet smells clean and fresh, not wet. They called before arriving and were punctual. They are neat and careful when moving items. They talked to me and let me know the concerns they had about the job as they encountered stains. They protected all corners and blocked the door to prevent the wind from entering. Referral actually works at removing problem areas. They know carpet and how it reacts and what to use on it. They listen to concerns and answer questions I had about how to better keep the carpet clean. They care about what they do and aren't just in a hurry to get out and on their way to the next job. - Ms. Clabaugh (for Mr. & Mrs. Bruggeman)

• Excellent job! Take time for the details, no short cuts. The carpet seems fresh and clean! They are very attentive to the care of the entire home while cleaning the carpet. - Mrs. Pieri

• The carpet looks like new and time & effort were obviously put into the job. You give thorough aftercare instructions. - Mr. & Mrs. Hauser

• Very professional, courteous and reliable. When they tell you they will be there, they are on time. Their work is superior to any other company, no dirty spots left when they are finished. They are expensive but definitely do the best job. They do the best job of any company I have ever used. - Mrs. Leichty

• A good job was done. I don't see any of the urine stains. Very Professional. I have peace of mind knowing you easily took care of our problem area. - Mrs. Krahn

• I had another company clean my carpet in the entire house. There was no furniture in the house. From the time the ‘other' carpet cleaners pulled into my driveway to the time they left was 20 minutes. The carpet looked no different when they left than from before they came. Referral did a fantastic job and even got paint out of my carpet. - Mrs. Stein

• The carpet looks beautiful, you do great work. The price is more expensive but you actually get the stains out and spend a lot of time cleaning. – Mrs. Fisher

• The technicians were friendly. You made my two chairs, which were soiled from many years of use, look like new. – Mrs. Koester

• Dad, keep Alan, he did a good job. - Mr. Gerard

• Thank you for scheduling us quickly. Alan and Ryan were great. You did a great job raising them. Referral used better equipment. They were polite, courteous, likeable and efficient. - Mr. & Mrs. Jesse

• Referral offers professional service and makes a good presentation. They are on time, thorough, effective and give attention to detail. - Mr. Scherer

• On a scale of 1 – 10 you are a 10! Mr. & Mrs. Reit

• You arrived on time. Your men were very polite and kept us informed as to what they were doing. We had some blood spots that another company could not remove. They referred us to your company and you did a much better job. Mr. & Mrs. Fisher

• Referral staff is very clean, competent and professional. We have only been in Fort Wayne for two years and have only used your company. Lucky Us! I can't think of one thing you could do better, unless you want to bring dinner. - Bob & Judy Cardy

• I always use Referral, and have always been very pleased. I once had another company ruin my carpet. - Mr. & Mrs. Meisner

• Two other carpet cleaners have done our carpet previously. You people go tit absolutely clean – they didn't. - Mr. & Mrs. Jordan

• Your technician worked diligently at a huge task, a whole house of white carpet, ill kept by the previous owner. I was very impressed. The hard work he put in gave us great results. - Mr. & Mrs. Deshaies

• I had extenuating circumstances when I called and your people, everyone, satisfied my need of service immediately! Thank you. - Mr. & Mrs. Hutchings

• Your company gets an A+ with me. The cleaning job was quick and got out the stains. The staff was friendly and was able to come out the same day I called. Thanks! - Mrs. Koeneman

• Very pleased with your employees! They couldn't have been more courteous and helpful and our carpet looks just great. Will most certainly call you the next time. Thanks for doing a super job. - Mr. & Mrs. Hakel

• I've used you twice and I think you are the best carpet cleaning company in town. - Mr. & Mrs. Lew

• Both of the service people took time in cleaning my couch and carpet and it shows. Thank you. - Mr. & Mrs. Bradtmiller

• The two men were very helpful, courteous and ready to explain procedures. They were able to accomplish more than they promised. Best job that we have had. - Mr. & Mrs. Niemeyer

• I've had many companies come out and I have not been satisfied because I could still see dirt and stains. But not this time, I'm impressed! We have your sticker on the fridge! Mr. & Mrs. Stanley

• This was the second time we used your service, I wouldn't use anyone else! I've told a lot of others about your service. - Mr. & Mrs. Forst

• I was very pleased that I could be worked in the same day I called, I really appreciate that. I also liked that the price and square footage was all calculated at the beginning of the job. - Mrs. Wenzler

• Great job! Will refer your service to my friends. - Mr. and Mrs Mosser

• Both of your men gave us suggestions about our carpet and they were very professional - Mr. and Mrs. Salisbury

• I had the service twice and both times the service was excellent. Everyone was kind and courteous. I will be glad to have them again. - Mrs. James

• I recommend you to my clients all the time. - Mrs. and Mrs. Ebnit

• Thanks for a job well done and pleasant attitude late in the day. - Mr. and Mrs. Kowalski

• Wonderful job done! Will refer you to all friends and family. Plan on calling you again to finish our apartment carpets. Thanks! - Mr. and Mrs. Lindsey

• Very pleasant, courteous and on time - Mr. and Mrs. Strack

• I have always been pleased with your service, and I do recommend you to friends - Mr. and Mrs. Zimmerman

• My carpet was very dirty, and I was surprised how clean it came out. They did a great job. Thank you! - Mr. and Mrs. Marhonver

• Very good service - best cleaning ever - good thorough job - Mr. and Mrs. Baker

• Service was prompt - all personnel courteous and helpful. Thanks to all! - Mr. and Mrs. Faulkner

• Very pleased with your service and your workmanship - Mr. and Mrs. Berning

• I was very pleased with the job your man did. did not do a fast job like some people do and was very efficient - C. Murphy

• After contacting several other cleaning services, I was very pleased with the promptness of your service and very happy with the ultimate outcome. The service operators were professional, friendly and knowledgeable - Mr. and Mrs. Harvey

• The technician was very knowledgeable and thorough. I appreciated the time he took to do a really good job. We have used you several times in the past and will continue to do so - Mr. and Mrs. Kline

• Your service was recommended to me. I'm very pleased with the results - Mr. and Mrs. Lahr

• If you continue your good quality work, I'm sure you'll be in business for a long time - Mr. and Mrs. Jordan

• I was very impressed by your company. Your people were very knowledgeable and helpful - Mr. and Mrs. Nuest

• With service like yours, you need to let more people know about you, by being on television. I was well pleased and have already told others about your service - Mr. and Mrs. Fields

• Carpet came out brighter than with other cleaning services - Mr. and Mrs. Brecount

• Did a great job - reacted fast - saved our carpet - will highly recommend - Mr. and Mrs. Bleke

• An excellent job done by all. I would highly recommend you to my friends. Thanks! - G. Sartain

• Very personable and professional service representative. Cleaning job well done also. - Mr. and Mrs. Plagens

• Did a wonderful job - sofa looks brand new! Always can count on Referral for great service! - K. Botteron

• Experience and dedication of operator was much appreciated - J. Clem

• Tremendous before and after. Before I came to Referral, we were going to replace the carpet. Now it looks great! - Mr. and Mrs. Husted

• I'm always happy with the service I receive from your operators - Mr. and Mrs. Laisure

• Your service operator was very informative. They did an excellent job. I would definitely use your service again! - Mr. and Mrs. Scheumann

• Best job we have ever had! - Mr. and Mrs. Miller

• Carpet was expertly cleaned. We were both very pleased with results! - Mr. and Mrs. Blowlby

• Efficient, competent and pleasant - good job! - Mr. and Mrs. Reinking

• The service operator was very pleasant and made a good impression. I would use your company again and will recommend you to others. - Mr. and Mrs. Vendrely

• Furniture and carpet looks great! Service operator was great with our son which we appreciated! We will highly recommend you. - Mr. and Mrs. Kellogg

• Two really great guys that came out to service us. A+ work - definitely using service again - R. Hill

• Did excellent job. I was shopping around by phone for price estimates. Your lady that answered the phone was so informative and helpful. I decided not to make any other calls no matter the price. Great job! - Mr. and Mrs. Foster

• The phone representative was so very friendly and helpful. I'm also pleased with the results. My couch looks terrific! - Ms. Gongaware

• Very happy! Will refer everyone I know to you! Thank you! - Mr. and Mrs. Stallsmith

• Always a pleasure having your company clean our carpets. We recommend you all the time - Mrs. Sellars

• Excellent as always. I think I've convinced three of my neighbors to use your services. - Mr. and Mrs. Wilwerding

• I am totally pleased with the quality of your services. You are the people I will call upon when I am well again - Mr. and Mrs. Reber

• As usual, high quality service and work. Thanks! - Ms. Wichern

• Thanks for a no hurry, complete job with care to do it right. Good p.r. for future work - Mr. Hemrick

• Very quick response to call back items. Super job - Mr. and Mrs. Horton

• I thought that your service was excellent and would highly recommend it to anyone - Mr. and Mrs. Cammack

• I was very impressed and pleased with your service. I will definitely use your services again. I especially appreciated no having to deal with a high pressure salesman. Thank you so much! - Mrs. Dougan

• We were very pleased with the final results - Mr. and Mrs. Burns

• Very good service - would use again. Thank you! - Mr. and Mrs. Buffenbarger

• I always call Referral for all carpet cleaning! - Millar Elevator

• I would highly recommend your cleaning services t any home or business. Very satisfied with the superb carpet cleaning job - Mrs. Tappy

• I was happy with the service and the job - Mr. Ramer

• We are very pleased with the cleaning. The carpet looks new - Mr. and Mrs. Roach

• I have recommended your services. You always do an excellent job - Mr. and Mrs. Koontz

• He did a very good job and we are satisfied with how clean it looks - Mr. and Mrs. Cox

• Did a wonderful job! Never rushed their work. Saved me money by telling me Scotchgard was not needed on my olefin carpet, which Stanley had recommended - Mr. and Mrs. Yoder

• We've just always been satisfied with your company for all of the above reasons. Thanks for a great job! - Alliance Community Church

• I am very pleases with the service I have received before and during the process. I will use you again and recommend you to others - Mr. and Mrs. Harlow

• Your people "TOOK THEIR TIME" and did an excellent job. Carpet and furniture look like new! - Mr. and Mrs. Burnett

• Will definitely recommend your service. I have used SS in the past and found them marginal at best. Your people did a great job. We are very pleased with results - Mr. and Mrs. Burnett

• The service was excellent and done with extreme care. The level of professionalism was not one to even be compared to! The gentlemen were very nice, hard working and knowledgeable. Other companies are rude and do not spend time explaining things and just communication with their clients. You are a little bit pricier but it was worth it. Other companies are in and out. – Mr. and Mrs. Botteron

• We have tried several other carpet cleaners and have never been as satisfied as we are with your company. That includes the staff! We have found them to be polite, courteous, efficient and professional. They are almost like a member of the family. Their work is top notch and I have never had to call them back for missing a spot here or there. Our carpets always look brand new again when they leave. Referral takes their time cleaning and as a result the work is done right the first time they clean thus eliminating calling them back at a later date. We have been 100% satisfied each time you have cleaned for us. We also appreciate the bottle of ‘spot out' you leave when you clean. It is the best product I have ever use for removing spots and stains! - Mr. & Mrs. Miller

• Referral was recommended by the company who we purchased our carpet from. They are trustworthy, make a professional appearance, remove any stains, and do not leave the carpets soaking wet and soapy. I cant think of anything you can do to provide better service. - Mr. & Mrs. Ayres

• Ron, I'm glad I listened to you, your company is awesome and I would gladly recommend as I have already have to any person or business needing your service. You are a little higher priced, but well worth it! You staff is great, very professional and personal. - Mr. Becker

• Our past carpet cleaner left the carpet wet for several days. We used old towels to walk on since we were using the room where the cleaning had been don. Referral cleaned and scotchgarded and I was pleasantly surprised that I could sit on the carpet within hours after cleaning. - Mr. & Mrs. Johnson

• Your company is kind, friendly, and courteous. You knew so much and didn't hesitate to talk on the phone with me for a good half hour about my situation before you even knew if I was going to use your company or not. You were on time and spent so much care on our carpets to make sure you did a great job, and you did! You don't even compare to other companies, every aspect is better. Most importantly the quality and service. - Mrs. Call

• Yes! Wow! You did it again! Three times I have been extremely pleased with Referral Carpet Cleaning. The vegetable soup spill down the basement stairs even came out. Other carpet cleaners were in and out in twenty minutes, and damaged a piece of our furniture. Thank you again. - Mr. & Mrs. Windmiller

• Referral is efficient, honest, hardworking, informative and trustworthy. Did a wonderful job on a high traffic hallway and pet areas on carpets. Alan did not try to sell anything extra, he suggested and is very informed about products and always very polite. Everything looks beautiful and clean. We only use Referral! - Mrs. Wyss

• Referral is a very professional company. A lot of emphasis was put on doing a quality job on our carpets. They didn't leave our carpets saturated or wet. They spent more time cleaning carpets than other companies have. They gave me tips on keeping carpets clean and how to properly remove spots from my carpet. – Mrs. Englman

• I have found the BEST carpet cleaning company around. Their service and quality are outstanding! They always make my home look like new again. I have paid less for other carpet cleaners, however Referral is in a league of their own and nobody can compare to their quality. Thanks again. - Mr. & Mrs. Lytle

• I was very pleased with the job you did regarding cleaning my couch. It was in bad shape because of my dog and you made it look practically new. Ryan and Dave were also very pleasant and professional. They did a great job. - Mrs. Hetrick

• Professional, friendly, thorough service, quality work. The dry time was quick. Careful approach to work and house was observed. Thank you for treating our home as if it was your very own home! - Mr. & Mrs. Frank

• I have used other cleaners but your service is more thorough, the carpet appears cleaner and all the spots are gone. The staff is very professional and polite. Your service was recommended to me by the store where I purchased my carpet. I called her and told her how much I appreciated her recommending your company. – Ms. Berry

• Referral conducts themselves in a professional manner. Their appearance is above reproach. They are courteous, accommodating and more caring in several ways. The carpets are not soaked when they are done. Their employees are trustworthy which is very important when someone comes into my home. I pay a little more but it's worth it. You get what you pay for. Dave was great, I would have him back in a heart beat. - Ms. Hood

• I was pleased with the quality of work and the time and care put into the cleaning of my carpets. Your technician was a very nice young man and looked and acted very professional. He did a very good job. He also did a good job on my kitchen chairs. He didn't rush through the job. I feel he spent a good amount of time making sure the carpet looked good. I have used other companies who rushed through it. The best thing was the carpet smells good, it doesn't have that rug doctor smell. The carpet dried in good time also. I would definitely trust you guys. Good luck with your business in the future. I would use you again for sure. - Ms. Koch

• I appreciate the friendly family owned business. The results were a really clean bright look even though the carpet is not so great. The carpet dried pretty fast with Referral, the last company I used left my carpet soaking wet! – Mrs. Blessing

• You did a great job cleaning our carpet! You are very professional, friendly and offer good advice on carpet. Another company I used did a lousy job! My carpet looked worse a couple of weeks after he cleaned than before he came. – Mrs. Campbell

• Referral is a very courteous company. The gentlemen that cleaned my carpet did a great job. The carpet looks like new. The carpet is not soggy wet when done like it was with the other company I used. – Mrs. Johnson

• You were professional and very thorough with a nice range of services. The tile and grout cleaning was amazing! It looks like new! I could tell the quality of cleaning was better. I loved the use of high powered fans and the very fast dry time. - Mrs. Jacquay

• We had a good experience with Referral. The young men were clean, polite and caring. We went over what needed to be done and as they did the work they checked with me on what they were doing and how or why. They explained Scotchgard and how to dry the carpet. Dave and Ryan spent time doing the work and not just the usual rush in and rush out. We were also impressed with all their equipment. When we used other companies they never used fans to dry the carpet as they worked. I like the detailed work with the hand tool around the edges of the room. We are happy and so pleased with Ryan and his leadership. Ryan and Dave were such gentlemen, I would trust these two in my home anytime. This is our carpet cleaning company from now on! - Mr. & Mrs. Weissert

• Our appointment was filled quickly. You helped very old carpet to be fresh and sparkle. Our sofa had not been cleaned in 10 years and it now looks like new! The quality assurance call the next day was appreciated, the caller was professional and cheerful – Thanks. - Mr. Dellinger

• There is no comparison, your company is much more advanced than any other cleaner in town. I will never consider using another carpet cleaning service besides Referral. - Mr. Mcgehee

• After using Stanley Steemer for 2 years and several attempts by them to remove stains that kept coming back we were prepared to replace expensive carpet that was only 5 years old. Thanks to the professional staff at Lifestyles who recommended Referral Carpet Cleaning who removed the stains in one cleaning! We are AMAZED!! They are honest, professional and unlike other carpet cleaners proved us with some education about carpet cleaning and carpet care. They convinced us that the ‘old wives tales' about stains in the pad will not go away unless you replace the carpet or pad was false. Referral provided us with the knowledge necessary to understand what we should expect from any carpet cleaner. - Mr. & Mrs. McFarland

• Your service is very thorough and professional, it is well worth the money. You are very nice, honest and trustworthy. Other companies just didn't get the job done. They were much cheaper but there was a reason why, they weren't good. - Ms. Morshes

• Referral is the best, they communicate upon arrival and departure. Spots that no other carpet cleaning company could get out are now gone. The carpet was cleaner and dried faster than any other company we have used. It was the best carpet cleaning we have ever had. - Mr. & Mrs. Nahrwold

• Referral gives above average attention to detail. Effort is made to clean the carpeting and furniture with the same care you would show if it was your own. They have excellent knowledge of their products and services. Referral does not try to do a rush job. Time is taken to complete the process as perfectly as could possibly be done. - Mrs. Brown

• Referral does an outstanding job. My carpets look new when the guys are finished. The technicians are careful and considerate. - Mrs. Callender

• Referral has cleaned our home for many years. A previous carpet cleaner left the carpet so wet it took 3 days to dry. Referral guarantee's their work and satisfaction. The service was prompt, polite and friendly. - Ms. Platt

• Referral does excellent work and is very thorough. The carpet appears cleaner and brighter than other cleaners. They are a bit more expensive but the results are worth it. Alan was very informative and courteous. - Mr. Daniel

• I was completely satisfied by the cleaning. Referral was prompt, professional and conscientious in the removal of spots and soil. They did an excellent job of cleaning my carpet. - Ms. Graham

• I loved how proud the guys were of their work. I received same day service, great work and they got all the stains out. - Ms. Koch

• Referral took their time and did a thorough job. The carpet dried fast. - Ms. Wooten

• Referral did a great job. The carpet was not left to wet. They removed all the soap that was used to clean the carpet. Referral was nice and very professional. They are worth the extra money. - Mrs. Poinsett, owner of Head First Salon

• I was very pleased with the carpet cleaning. Alan really took his time to do a good job, he was very thorough. - Ms. Baidinger

• Referral carpet cleaning is expensive but very thorough. Our carpet did not appear dirty, but after the cleaning was done, it was apparent the carpet felt softer and smelled better. It was obviously worse than we thought. We like the clean feel of our carpet. The drying time was short. The technicians were very courteous and conscientious. - Mr. & Mrs. Burris

• Referral ensures the job is done thoroughly. It is a great company and restored our carpets to almost new condition. They responded to our quick need and did an awesome job! Referral takes the time to make sure it is done right. The customer service was exceptional. Everything was perfect! - Mr. Hoeppner

• Referral is an efficient team and does the job well. They also did a good job cleaning the furniture. They took their time. We were very satisfied. - Ms. Kughler

• WOW, AWESOME, UNBELIEVABLE! We were going to buy covers for our couch because we never thought it would come clean. It is white furniture and Alan got it clean! If I hadn't seen it I would have never thought it was possible. I do not think I could ever find another carpet cleaner be as patient and dedicated to getting our couch and carpets clean as Alan was. He was very professional. Thanks again! - Mr. Melching

• Referral was very professional and courteous. They took time to do the job well. The carpet looks like new again and it dried quickly. - Ms. Gordon

• Referral does excellent work. The carpets were dry by that evening. The staff was friendly and helpful. We did not have to be home for them to come in. The service was wonderful. Ms. Stuart

• Referral is the BEST, but expensive. The details are straight forward on pricing. They took the time to answer all of my questions. There was no hard sell for Scotchgard. I feel as if they cleaned the carpet as if it was their own. Referral is different from other companies because of their attention to details and the desire to do it right. - Mr. Heit

• Your cleaning services exceeded my expectations. It's true, you are more expensive, but you get what you pay for. I was on the verge of replacing my carpeting which was only 8 years old. It looked pretty good during the daytime, but at night with the shadows it looked awful. We had a spill in the middle of the great room floor which we cleaned ourselves. We thought we did a pretty good job but with the traffic it reappeared. I was amazed as I watched Alan clean. The difference between what he cleaned and what had not been cleaned was amazing. I have waited a month to complete this testimonial because I was waiting to see if the dirt and stains reappeared as they have for me with past carpet cleaners. Nothing has returned so far! Alan was friendly, knowledgeable, very respectful, and a very hard worker. I've had cleaners in the past who finished in less than 1 hour, making 1 pass over the carpeting, leaving the carpets very wet. Alan made several cleaning passes, setting up turbo fans in each room upon completion. The carpets were pretty much dry by the evening. Your website was very helpful in helping me make my decision to call you. You explained your cleaning equipment and process very clearly. I would definitely have you out again and recommend you to friends. Thank You. - Mrs. Garrison

• You do a good job and are dependable. I have been very satisfied with your service and will continue to use you again and recommend you to others. Keep up the good job. - Mr. Farver

• You do an excellent job. They are very particular and clean. My carpet was so soiled that I was ashamed of it. There were so many spots. Now all the spots are gone. The men were also good replacing the furniture. I am happy. - Ms. Maloney

• I would tell them if they are looking for a job done right then they should consider you. The service couldn't be better. Ryan and Alan are good men and present themselves well. - Mr. Lester

• Referral did a good job for us. Our carpets look nice. The staff was very courteous. Referral was interested in helping to get our carpet dry by providing their fans to help dry the carpet. Everything was very satisfactory. - Mr. & Mrs. Hodson

• Never allow your carpets to be cleaned by anyone other than Referral. They are neat and clean. They protect your wood trim. They do not drag a lot of dirty equipment into your house, just a clean hose. Referral is family owned and operated and very trustworthy in your home, even if you are not there. Any stains will be removed. The carpet is almost dry when they are done. They don't use soaps that leave a residue. - Mr. & Mrs. Ayres

• Ryan has such good eyes, he found my diamond earring while cleaning under the sofa. It had been lost for a year and a half. I was so thrilled! I will never forget him. Thanks for training your sons so good. - Ms. Dunn

• You were thorough and efficient. The carpet looks and feels great. You took great care not to damage the walls, woodwork and furniture. The carpets dried very fast. Very pleasant workers. - Mr. & Mrs. Bricker

• ‘RESULTS' set Referral apart from other cleaners. We have had our carpets cleaned before but never made ‘like new.' The results were obvious and stunning. You cleaned things that others said could not be cleaned. The technician was on his hands and knees cleaning under beds and desks, getting into spaces that no other cleaning company had ever attempted. They brought in large fans to dry the carpet. Amazing job, the carpeting is renewed!! - Mr. & Mrs. Penar

• Referrals cleaning was very thorough. The carpet looks brighter and cleaner. They gave attention to the edges and spots. The technicians were polite and easy to work with. They were informative and attentive to my concerns. They were also careful near my walls, corners and furniture. The carpet was totally dry the next day. - Ms. Tyler

• Referral worked hard and succeeded at removing very deep and dark stains. - Mrs. Toenges

• I liked the technicians, they were clean cut, professional, trustworthy, friendly and knowledgeable guys. They spent time getting the job done properly. They did an exceptional job on some dirty stair steps which looked like new when finished. - Mr. & Mrs. Maxfield

• The fellows doing the cleaning are very friendly and do their job correctly. They get right to work and complete their job. The carpet seems to be cleaner and all the spots are gone! - Mr. Exner

• Ryan and Dave were very polite and professional. They were here on time. They spent time explaining the process and almost had the carpet dry before they left. The cat odor was also removed from the carpet. I can't think of anything you could do better. Thank you for a great job. - Mrs. Asselin

• I have been very satisfied with the work done. The technicians are very personable and helpful. They get the carpet much much drier than others I've used and it is also a lot cleaner when done. So far, So good! - Mrs. Hawek

• Referrals people are friendly and knowledgeable. The carpet is clean and almost dry when they leave. They actually take the time to do a good job. They're expensive but worth it. When other companies clean my carpet it's cheaper but they are in and out in 45 minutes and my carpet is left wet and when it dries the carpet still looks dirty. - Mrs. Martin

• Referral is very professional, reliable and works hard. They take tremendous pride in their work. - Mrs. Martin

• Referral is prompt, courteous and does a great job of spot removal and cleaning. We have had your company twice and would recommend your service to friends. - Mrs. Richardson

• You are the best in town! You take great pride in your work. You are very professional and trustworthy. You did not rush to finish the job. I felt comfortable leaving you alone in my home. I appreciated the follow up information. - Mrs. Burkhold

• Referral was courteous, thorough, professional and timely. I used the complimentary spot remover on and old stain I couldn't get out. It worked wonderfully. I haven't had a product that good since the ‘just in time' product that is no longer available. - Mrs. Harris

• Dave and Ryan were very professional. They did an excellent job and were ready for any question I might have. - Mr. & Mrs. O'Hara

• The service was fast, friendly and the staff went out of their way to fit my schedule. - Mrs. Wroblewski

• The carpet looked almost new after cleaning. I didn't think it could get that clean. The tile floor also looked wonderful. If you have spots you can't get out, call Referral. The technicians explained the process, including the cautions about the grout. They asked questions about the spots, such as what caused them, so they knew what might work best to remove them. - Mrs. Waybright

• The service is excellent with excellent results. Referral is more expensive than other cleaners but worth it. The carpet is cleaner and dries much faster. - Ms. Mullins, Manager of Casa Mare

• You do an excellent cleaning and the men are neat and efficient. They explain the process very well. I have only used Referral in this house. - Mr. Cottrell

• Quality!! You can really tell the guys desire to do a great job of cleaning the carpets. Compared to other companies the carpet is much cleaner. Referral takes the time to do the job right. Our trust has definitely been earned. - Mr. Gerig

• You Are the best cleaning service around. You are very thorough and very particular how you do things. You use your fans to help everything dry faster. Alan and Dave are so nice and helpful with ideas to help keep the carpet clean. Alan cleaned our big couch for the first time and it turned out beautiful. Our carpet turned out beautiful also and the stains going down to the basement were removed. What a difference! Other carpet cleaners don't even come close to Referral. You company is the very best by far. Don't change a anything, just keep doing what you are doing. Keep up the good work. - Mr.& Mrs. Sanders

• You can always depend on your carpets looking there very best when Referral does the cleaning. You are far superior than other companies. - Mr. & Mrs. Jackson

• Don't call any other company except Referral! They are always on time and work carefully. They work hard to make all areas look as best as possible. Dave was very courteous, friendly and took the time to answer all my questions. Thanks, Dave! I've never used any other company and would not call anyone else. - Mrs. Patterson

• Referral's work is high quality and they are professional and courteous. The carpets are cleaned thoroughly and efficiently and dry quickly. The before / after appearance was spectacular. I trusted them in my home. A+ - Mrs. Drescher

• Referral is a friendly, knowledgeable ‘Mom & Pop' business who does a great job with excellence. They own the business so therefore they care. It was quick and easy to schedule. - Mrs. Hawkins

• They are higher priced but they do an excellent job. The carpet stays clean looking long after the job is finished. We have had other companies clean our kitchen carpet and it looked ok while they were there doing the job but the next day it looked the same as before they had don the job. - Ms. Nicholas

• Referral is very polite, professional and friendly. They are careful about moving your furniture. Dave did a very good job and was pleasant. I would say that they do not come in and just see how quickly they can get the job done. They do the cleaning in a timely manner and do a very good job. The carpet looks great. - Mr. & Mrs. Jordan

• Referral's technicians are very trustworthy and polite. They do a much more thorough job cleaning carpets. They get the edges/baseboard area that most other companies miss. If a spot remains after the carpet dries they come back quickly and remove it. Referral is more knowledgeable about carpet and stain removal. - Mrs. Mckibben

• Excellent job on removal of wine/cranberry stain. Your competitors were very pessimistic about removal when called on the phone. Referral cleaned the family room and kitchen with good results. The drying time was faster that it was with other companies. - Mrs. Wyman

• The cleaning far exceeded our expectations. There were spots we were sure would never come up and to our delight there was not one spot on the carpet after cleaning. I felt confident leaving a key out for the technicians because I could not be home when I needed the work to be done. I have used them before and are very trustworthy. Mr. & Mrs. Thanchar

• I have severe asthma to the point that I am unable to even clean my own bathroom because of the fumes from the cleaning products. Therefore I was concerned about having our carpets cleaned. Referral Carpet Cleaning restored our carpets at our office and I was very surprised that the cleaning solutions do not include harsh chemicals. I was present during the majority of the cleaning and I suffered no ill affects. As a matter of fact, by having the carpet cleaned my asthma related issues at the office have been very few and far between. Many thanks to you! - Ms. Wilkinson

• We had a carpet cleaning company clean our oriental rugs. After cleaning the colors faded and the rug was ruined. Referral has always done an excellent job on our oriental rugs and carpet. - Mr. & Mrs. Mitchell

• Your company did an impressive job! We were amazed at how good our carpets look. We were planning on replacing the carpeting in our home next year, but now we can wait 2 or 3 more years before replacing any carpeting! Your company is more thorough than others I have used. You spend more time to make sure the carpets are sparkling clean. Don't change a thing. Thank you for the amazing job! - Mr. & Mrs. Adams

• Excellent quality carpet cleaning. You are the best in town! Your cleaning is higher quality and you offer better customer service than other companies. - Ms. Gorall

• I have always spoken very highly of your work and I tell my friends how happy I am with the cleaning. It is a real surprise how nicely my carpet cleans up! - Mr. Thayer

• I trust you to provide prompt quality service with cooperative, trustworthy, kind, considerate, quality staff. You do your best to remove spots and stains and clean the carpet thoroughly to look its best. I am thankful for the Scotchgard treatment. I believe I shortened the life of my carpeting and certainly the appearance of it by my own attempts to clean it. - Ms. Elliott

• The young men that came to do the work were very efficient, professional and clean about their job. I didn't know my carpet could clean up that great. They did a really great job! You are much more thorough than other cleaners I have used in the past. I can't think of anything you can do better.

• This is the BEST carpet / furniture cleaning I have ever had! After cleaning, my carpet looked like it was new! My furniture which had several deep stains now looks amazing! Referral is much more thorough in the cleaning process then other companies I have used. They took several hours to clean as opposed to other companies who rush through their work. Alan was very nice and informative. He knew what he was doing. – Ms. Wray

• Recently one of my dogs had a virus that unfortunately gave him diarrhea. The dog had several accidents through the house. I called a major carpet cleaning chain in town and they sent someone over. All they did was deodorize and clean the area. I was left with a large mustard colored stain in the center of my living room with crème colored carpeting. I could not sleep that night I did not know what to do, the carpet was only 2 years old. In desperation I called the Beaulieu, the carpet manufacturer and CR carpet where I purchased the carpeting. They said to try Referral and they are successful at stain removal. I called Ron at Referral immediately and he was very reassuring that they could take care of the stain problems and somebody would be at my house the next day. Referral treated the spots and in what I consider to be a miracle, the mustard color stain COMPLETELY DISAPPEARED! Interestingly a supervisor at Beaulieu carpet contacted me after Referral had already done their magic and told me to try and contact a company who used a specific brand of products and it so happened that this is exactly what Referral used! I am a very satisfied and relieved customer. Referral Carpet Cleaning was professional, very prompt and got the job done. I now have them on my cell phone's speed dial. Thank You. - Mr. & Mrs. Shields

• You are a little more expensive than other companies but your quality far exceeds the difference in price. Your cleaning process is much more thorough. –Mrs. Burnett

• Referral is prompt, thorough, and their prices are reasonable. I especially like that you are family owned. Referral is the BEST carpet service. – Mr. Doenges

• Referral delivers excellent results. The stains disappeared! The dark edge next to the baseboard looked 100% better! The staff was professional, friendly, and informative. Referral gets the carpet clean. The other companies I have used ‘freshened' the carpet, Referral performed a deep cleaning. – Mrs. Green

• We received an accurate estimate over the phone and prompt scheduling of services that fit our schedule needs. The employees were professional, friendly and their personal appearance was neat and clean. They did a very thorough job cleaning our carpets and the areas looked great. The carpets looked like new! Referral provides a lot of information on their web site about how they do business and how to prepare for their arrival. The testimonials from customers were very helpful in selecting them to do our carpet cleaning. They suggested other services they could provide, but were not pushy in promoting them. – Mr. & Mrs. Glotzbach

• They are not the cheapest but they do a great job. They are very professional and explained what they were doing whenever I had questions. - Mr. Kilcline

• Referral is great about coming out in emergency situations. I also love how thorough their service is. Alan is a polite young man. Referral is very trustworthy. I also like how I received a courteous phone call before they arrive. Your service is superb. - Mrs. Lauke

• Referral is very thorough. My carpets look like new, even in heavily soiled areas. Referral has been able to remove difficult stains such as coffee, cranberry juice and pet stains. - Mrs. Cave

• Referrals technicians are courteous, efficient and thorough. They are knowledgeable about Scotchgard and spot cleaning tips. The furniture was carefully moved and replaced. You even gave us a sign that we could place in the doorway warning that the floor could be slippery. Referral is different from others because the carpet is cleaner and it dries quicker. – Mr. Josse

• They were honest, took time to measure correctly, and took extra time. Everything looked great! They did a great job cleaning our tile and made it look like new! They were also ‘no pressure' salesmen while they were I my home. They took extra time with the cleaning and made sure to clean up the tough spots left from our two babies. – Mrs. Nussbaum

• These people do excellent work and they know what they are doing. My white and tan carpet was fairly new, it was disgusting because I tracked axle grease throughout my home. After a few hours of work Referral made it look virtually brand new. The carpet was almost dry when they left. A few years ago another company cleaned my carpet and it took weeks to dry with poor cleaning results. Referral is very personable and trustworthy. They took good care of my walls and furniture. There won't be any one else to clean in my home. Referral is GREAT! – Mr. Hice

• I would tell them that I was very impressed with the stains that were removed. I was also impressed that the carpet wasn't really wet at all. We have had S------ S------ clean our carpet when we lived at our old house and when we came home that evening the carpet was soaked and the stains were not removed. I was also impressed with the follow up call after cleaning we received checking to make sure we were happy. You have very good customer service. Everything was great! – Mrs. Bauman

• You are a little more expensive but good! Ryan and Dave are very nice and worked hard. The pet odor smell was gone. We appreciate you coming out to help us. – Mrs. Reimscheser

• You can count on them to repond to phone calls, be on time, do a thorough job, Referral is professional and helpful. We are happy with the results. – Mr. & Mrs. Prentice

• Referral did a superb job of cleaning. They are excellent in spot removal. They are nice, careful, respectful of us and our possessions. They are more expensive, but worth it. I can't say enough good about Referral. – Mr. Stinson

• I had a cat and puppy that messed on my carpet - I thought it was ruined, but tried cleaning before replacing. The odor is gone and is looking like new. Well worth the extra odor cost. I am very pleased - D. Stolte

• Referral is THE BEST in the business. My carpet always looks brand new and there hasn't been a stain they could not get out! - Mrs. Kalthoff

• Time and care are always given to our carpet. It always looks brand new. Stubborn stains are not intimidating for Referral. They are persistent in removing the worst stains. – Mrs. Fitzharris

• Referral does very professional work. The carpet looked like new after cleaning. It was not wet after cleaning as it has been with previous companies. – Mr. & Mrs. Jones

• You may be a little more money, but it is worth it because you take the time to do a good job. – Mrs. Bozarth

• Referral is careful and efficient. I am very pleased with the results. The entry carpet looks amazing. I would highly recommend your company. Mrs. Mc Millan

• The team was extremely professional and the carpet looked fantastic. The technician was polite, professional, and very knowledgeable. The carpet was much cleaner and not nearly as wet after cleaning like it was with other companies. - Mrs. Brewer

• Referrals cleaning made a HUGE difference in my old carpet. It was like removing a shadow over the carpet. - Mrs. Keller

• Referral does a good job and you are very trustworthy. I did not like when other companies I used pushed extras on me when they were here. –Mr. & Mrs. Sauder

• Your staff is polite, courteous, informative and thorough. They listened to my concerns, explained the stain removing and drying process. They also offered suggestions for caring for my carpet in the future. – Mrs. Wilhelm

• Ryan was very professional and friendly. Referral does excellent work. They are very thorough and do not rush to get the job done. –Mr. & Mrs. Conway

• You company is so honest, caring and willing to do little things that matter so much to seniors. – Mr.& Mrs. Metz

• My carpets look really nice. You have always been able to remove any spots. I have never used any other company. I have cleaned my carpets in the past, but I didn't do a very good job, so I fired myself. – Mrs. Leavitt

• I thought the staff was very friendly, polite and efficient. They worked hard to take care of the trouble spots and detail work. We were very pleased with the final result. We would consider using this company again. I have already recommended your services to a relative. –Mr. & Mrs. Gruse

• I was not here - someone else was for me. But I am happy with the conditions of the carpets - T. Richter

• I wasn't present - carpet looks great. I recommend you frequently - Mr. and Mrs. Repka

• As always, we can leave the house and trust your people to do a great job. Those carpets were filthy and your service man really made them look like new. He sure worked. Thanks so much! - Mr. and Mrs. Pittner

• I've always been pleased with your service. I feel that you do a quality job for a fair price - Mr. and Mrs. Doseck

• Did a wonderful job! Never rushed their work. Saved me money by telling me Scotchgard was not needed on my olefin carpet, which Stanley had recommended - Mr. and Mrs. Yoder

• Our children have allergies and your method of cleaning does not bother their skin. We appreciate that! - Mr. and Mrs. Slosson

• The carpets & furniture looked great when they were finished. I think the operator took his time and did a really good job. - Mrs. Baker

• Our furniture looked so much brighter & rugs fell like new - Mrs. Close

• My carpet has never been so clean since we bought it. I was amazed. We were more than satisfied. Excellent job. - Mr. and Mrs. Filler

• I am very satisfied with your service and will recommend to everyone. Keep up the excellent service. - Tomlinson

• Very satisfied - my first telephone inquiry as to price, ect. was very helpful (you had time for me and my questions.) Thanks - Ms. Hall

• Your operators and telephone representative were all very courteous. I will use your service again. - Ms. Vakerics

• I'm now a regular Referral customer. The best thing in the entire city. I've already told 10 people! Thank you - Mr. and Mrs. Hogan.

• We are very happy with the results. Everything was dry by the next day! I'm glad I found a company to rely on. - Mrs. Carr

• I liked your "un-pushy" attitude. Your cost is a little more than one other company, but well worth it - our carpet were dry in 12 hours compared to 48 hours! - Mr. and Mrs. Sipes

• Very good service at a reasonable price! I was impressed with your service operator's professionalism and courtesy - Mrs. Beckring

• We were very happy with the job. We have already highly recommended your service to friends. Thank you! - Mr. and Mrs. Wareing

• Very polite. Was very satisfied with the work so far. I would tell others about you - Mr. and Mrs. Anderson

• I have recommended you to two other persons that didn't know who to call - Mr. and Mrs. Prochnow

• I'm so pleased a friend recommended your company. Your service operator was friendly and very helpful giving tips and advice for carpet maintenance. The telephone representative was very courteous and informative. - Ms. Nestleroad

• I have already had four people ask me who cleaned my carpet. They thought you did an excellent job and would not hesitate to try you out. - Mr. and Mrs. Wareing

• You have done the very best of work for me and I've already sent several new customers to you. - Mr. and Mrs. Reber

• I heard about your company through my friend.

432 Client Testimonials These are the type of responses we receive from our clients every day. Instead of ‘tooting our horn' we will allow our very satisfied clients to do so.