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Cleaning Preparation
Thank you for the opportunity to provide our professional cleaning service for you. Good preparation on your part allows more time toward cleaning and helps everything go smoothly during the job. We want you to have the best possible job and to accomplish this we need your help in the handling of these items below. Remember the rates quoted are based upon proper customer preparation.
1- Please remove as much furniture from the room being cleaned as possible. Any small pieces of furniture such as dining room chairs, magazine racks, plants, end tables and any other small to medium furniture should be removed from the rooms being cleaned. You may want to use areas with hard surfaces, attached garages or areas not being cleaned for temporary storage. There are some pieces of furniture we will not move and clean around. Examples include china cabinets, entertainment centers, desks, pianos, appliances and bookcases. If we are cleaning the traffic areas in a bedroom you may place small items on the bed. If you wish to have the beds or furniture moved please do not load them up with other furniture or items. If dressers or chests are heavy it is helpful if you remove the drawers. Please inform your technicians of any furniture that is fragile or broken so we may exercise extra care when moving it. Typical example of preparation for a living room includes removing any plants, end tables or coffee tables, and other small furniture. We would clean around entertainment centers, book cases, grandfather clocks and other furniture that is difficult to move. We can move the sofa, love seat, large chairs, and dining room table. We can handle the small furniture however there will be an additional charge.
2- Thoroughly vacuum all carpet and use a crevice tool along the wall edges and on steps. This would be a good time to install a clean vacuum bag to ensure optimal performance of your vacuum. This is especially important if you have pets that shed. If we will be cleaning your furniture please vacuum off pet hair and any debris under the cushions.
3- Remove all breakable items such as pictures, vases, lamps and other miscellaneous items from furniture tops which we will be moving.
4- Please hang full length draperies on coat hangers from the rods.
5- Please tuck up any bedspreads or skirting on beds that touches the floor.
6- Please call to the technician's attention any spots or stains which may require special attention. If possible identify the cause of a spot. If we are aware of the cause it will assist us in choosing a product to attempt removal.
7- Please bring to our attention furniture or other items that may require special handling or care.
8- Please let your pets know that our technicians do not bite. We would appreciate mutual consideration in this regard. Please have pets put in an area so they will not bark, bite or run away.
9- Payment is required upon completion. We prefer personal checks, but we also accept cash, Visa, Master Card, and Discover.
10- Please clear vehicles from the driveway. We will need the space closest to the door we will be entering. If you might have to leave while we are cleaning please remove your car from the garage and park it on the street before we arrive so we don't block you in.
11- If we are cleaning your kitchen, if possible please remove the bottom front cover on the refrigerator and the bottom drawer on the stove. This will allow us to throughly clean the edge.
When you schedule you should receive an arrival time window. We make every effort to keep our appointments, however on occasion we may have to adjust our schedule. We will not rush through one job to arrive on time to the following job. By being prepared you can help us to maintain our schedule. If for some reason we have to adjust our schedule we will call to let you know. If you are curious about time feel free to call us the day of your appointment and we will give you our best estimate of arrival time.
If for some reason you must reschedule your appointment or adjust the cleaning order please give us as much notice as possible. If you give us more than a 24 hour notice you can avoid a cancellation charge.
After cleaning your carpets and upholstery keep them looking clean and fresh with Scotchgard protection. Click here to learn what it does and how it can help keep your home sparkling clean. Learn 6 Reasons You Should Always Get Carpet Protector, 2 primary ways that factory protector is removed from a carpet, 4 Mistakes Other Cleaners Make In Applying Protector.
Click here to see what other services we offer. If you are interested in adding additional services to your appointment please notify our office so we can adjust our schedule.
If you have any other questions check out our Frequently Asked Questions page or give us a call at 483-4383.
Thank you!!!
By being prepared you help make our job easier and allow us to be more efficient. We look forward to meeting you.
P.S.
Here are some tips for after we have performed our cleaning services.
-Adjust thermostat to 72 degrees, or if appropriate open windows
-Turn off humidifiers on furnace.
-Turn your thermostat fan control setting to “On.”
-Turn on all ceiling fans (make sure air blows down.)
-Turn on dehumidifier or air conditioning
-Run floor fans over carpet.
-Do not remove the plastic pieces placed under legs of furniture until carpet is absolutely dry. Preferably allow several days to allow moisture trapped under the plastic to evaporate therefore preventing rust or permanent furniture stain.
-Do not replace furniture or area rugs in cleaned areas for 24 hours
For walking on damp carpet…
If possible avoid walking on damp carpet. If this is not possible, use inside shoes (slippers or sandals) to walk on it. You may also walk on the carpet with clean white socks. If you must go in and out over the damp carpet, wipe your shoes thoroughly with a wet cloth each time before walking on carpet. Dirt will track off on damp carpet very easily.
Be VERY careful walking onto a hard surface (tile or wood) because it will be slippery!
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Visit us at 2901 Parnell Ave, Fort Wayne, IN 46805
Call us at 260-483-4383